FAQs

Can pet urine odor be removed from oriental rugs?

Pet urine odor in oriental rugs is a very common problem and one problem that takes a true professional to resolve. Pet urine causes multiple problems in your rug. First, pet urine is warm and acidic and is quickly absorbed deep into the base of the rug. Once there, the urine will weaken the base of the rug and can cause damage and dry rot. Secondly, areas of an oriental rug that are contaminated by urine attract bugs and moths. Moths will then eat areas of the rug and cause irreversible moth damage. Thirdly, pet urine can cause permanent staining of the rug. Finally, pet urine on your oriental rug will cause an extremely unpleasant odor. These are the reasons why it is very important to take care of oriental rugs that are contaminated by pet urine as quickly as possible. We can guarantee 100% odor removal on oriental rugs using our urine soak technology. Not only will we guarantee there will be no odor. We will remove all the urine deposits that can cause so much damage to your rug. Just call us at 585-924-8440 to have us fix the urine issues on your oriental rug.

How do I safely vacuum near the fringe of my oriental rug without sucking it up?

Fringe damage most commonly occurs from sucking up fringe with the vacuum. Most people will vacuum parallel to the fringe and carefully creep the vacuum as close to the fringe as possible. As soon as the vacuum catches even one strand of fringe it will wrap a large portion of fringe up possibly damaging it.Continue Reading

How to clean spills on my oriental rug?

Spills happen. When you spill something on your beautiful oriental rug the normal reaction is to panic and try anything you can to remove the spill. It’s important to remember when you spill something that many home cleaning remedies and spot removers can damage the wool fibers, cause bleeding, and actually set in stains. WhenContinue Reading

Will cleaning damage my oriental rug?

One of the biggest fears people face when thinking about cleaning their oriental rugs is wondering if their beautiful rugs will be ruined in the process of cleaning. Many people have heard horror stories of rugs shrinking, bleeding, tearing and more from being cleaned. Oriental rugs can be damaged from improper cleaning methods and solutions.Continue Reading

Can I clean my oriental rugs myself?

Some homeowners opt to clean their rugs themselves, but there are drawbacks to this. Professionals have training and experience that homeowners do not possess. Homeowners also lack the professional grade equipment to clean their carpets efficiently.

How long does it take to clean my carpet?

Typically 30 minutes per room, depending on how dirty the carpet is and if spot removal treatments are necessary.

My carpet is really old, should I replace it?

Because of the costs that come with replacing a carpet, it’s always best to try having the carpet professionally cleaned first. It costs less and makes a significant difference.

Do carpet and upholstery protectors work?

Yes, when applied correctly. These products are an effective way to prolong and enhance your carpet and upholstery.

How often should I clean my oriental rugs?

To maximize the life of your oriental rugs and keep them looking as beautiful as the day you bought them they should be cleaned every 1-3 years. Oriental rugs can hold an incredible amount of dirt and soil before it becomes visible on the surface. After about 1-3 years the build up of dirt, soil,Continue Reading